Customers' satisfaction research

To whom is this service directed:

• Companies that want to increase the level of clients' satisfaction of offered services and products, and cooperation with a company

• Companies obligated to carry out cyclic researches

• Holding companies and subsidiaries of international concerns that are obligated to carry out researches by their parent companies

What are the questions that Customers' satisfaction research answers:

• How high is the level of contentment of clients with services and products of your company hitherto?

• Which attributes of a product or service need to be improved?

• In what way your company ought to improve its offer?

• Do the clients perceive your company as a reliable partner?

What are the advantages of carrying out a Customers' satisfaction research:

• Building of trust and loyalty of your clients

• Gaining new customers by improvements in your offer

• Higher income

What makes our service different:

• Experience in carrying out researches

• Close cooperation with a client during preparing a research

• Proven method of data analyses

• Cooperation with the best CATI agencies

• Low price and high quality

• Short time of realisation of a research

We carried out Clients' satisfaction researches for such companies as:

If you are interested in our service, contact us via e-mail board@conquest.pl or call. You also can send RFQ.

If you want to become convinced of effectiveness of our researches, acquaint with exemplary realised projects:

• A research into satisfaction of receivers of specialistic medical equipment offered by Johnson&Johnson. read more»

  We carried out a research using IDI - 350 respondents. Analyse of the results lets define strengths and weaknesses in cooperation with the client and define the directions of changes.
  
  

• A research into satisfaction of members of an international business organisation read more»

  We carried out approximately 100 individual in-depth interviews. The analyse of the results lets us formulate methods and tools to improve communication and implementation of the changes expected by the members. It resulted in increasing the number of members of the organisation.
  
  

• A research into satisfaction of clients of an IT company. read more»

  We carried out approximately 70 CATI interviews. Owing to this research a company changed its politics and met the requirements of an ISO unit.
  

Acquaint with more exemplary realised projects»

RFQ using the form or contact with us.